FAQs


Orders

How do I place an order? Simply browse our store, add items to your cart, and follow the checkout steps. Once your order is placed, you'll receive a confirmation email.

Can I change or cancel my order after placing it? Please contact us as soon as possible at anisborgaonkar9923@gmail.com. If your order hasn't been processed or shipped yet, we'll do our best to accommodate changes or cancellations.

How do I know if my order was successful? You'll receive an order confirmation email shortly after checkout. If you don't see it, please check your spam folder or contact us for assistance.

Shipping

How long does shipping take? Orders are processed within 1–3 business days. Standard shipping typically takes 5–7 business days, with expedited and overnight options also available at checkout.

Do you ship internationally? We currently ship within the United States only, including Alaska, Hawaii, and U.S. territories.

How can I track my order? Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.

What if my package is lost or delayed? Please check your tracking information first. If there's an issue, contact us at anisborgaonkar9923@gmail.com and we'll help resolve it.

Returns and Refunds

What is your return policy? We accept returns within 30 days of delivery, provided items are unused and in their original packaging. See our full Return and Refund Policy for details.

How do I start a return? Email us at anisborgaonkar9923@gmail.com with your order number, and we'll walk you through the process.

When will I receive my refund? Once your return is received and inspected, refunds are processed within 10 business days to your original payment method.

Payment

What payment methods do you accept? We accept major credit and debit cards, as well as other secure payment options available at checkout.

Is my payment information secure? Yes. All payments are processed through secure, encrypted payment gateways, and we do not store your full payment details.

Products

Are your product descriptions and images accurate? We do our best to represent every product accurately, though slight variations in color or appearance may occur due to device display settings.

What if I receive a damaged or incorrect item? Please contact us right away at anisborgaonkar9923@gmail.com with photos of the item, and we'll make it right.

Account & Support

Do I need an account to place an order? No, you can check out as a guest. However, creating an account lets you track orders and check out faster in the future.

How can I contact customer support? You can reach us by email at anisborgaonkar9923@gmail.com or by phone at +1 516-886-5155, Monday–Friday, 9:00 AM – 6:00 PM (EST).

Still Have Questions?

If you couldn't find the answer you were looking for, feel free to reach out — we're happy to help.

Parcelo 1800 East State Street, Suite 146G Hamilton, New Jersey 08609, United States Phone: +1 516-886-5155 Email: anisborgaonkar9923@gmail.com